Terms & Conditions

RGN's Homestay ("we", "us", "the homestay") is a family-run homestay located at 25/4 Kamaraj Nagar, Sungagate, Near Sungagate Bus stop, Thanthonimalai Post, Karur-639004, Tamil Nadu, India, personally managed by Mrs S Gowri. These Terms & Conditions govern your use of our website and any booking made through it. By submitting a reservation request, you agree to these terms.

RGN's Homestay is booked directly with the host — there is no third-party booking platform or agent involved, and no platform fees are charged. A reservation request submitted through this website is sent straight to the host, who personally confirms every stay by phone, WhatsApp, or email.

• You must provide accurate, current, and complete information (full name, phone number, email address, room type, check-in/check-out dates, and guest count) when submitting a reservation request.
• Submitting the form generates a Booking ID and sends your request to the host; it is a request, not a guaranteed confirmation, until the host confirms it directly.
• One person may not submit overlapping reservation requests for the same stay dates using the same contact details — duplicate requests for dates you already hold a booking for will be automatically declined.
• Guests must be 18 years or older to make a booking. Guests under 18 must be accompanied by a parent or legal guardian.

• Standard check-in time is 2:00 PM and check-out time is 2:00 PM, unless otherwise agreed with the host in advance.
• All guests must carry and present a valid government-issued photo ID at check-in, as required under Indian lodging regulations.
• The homestay is offered for lawful stays only — for families, weddings, pilgrims, and individual travellers. Any unlawful, unsafe, or disruptive use is grounds for the host to refuse or end a stay without refund.

Room rates displayed on this website (2BHK Full Home and 1BHK Suite) are per night and exclude the one-time cleaning charge noted on the site. Payment method and timing (e.g. on arrival, or an advance amount) are arranged directly between you and the host at the time of confirmation. Rates are subject to change without notice for future, unconfirmed dates.

Cancellations and rescheduling are governed by our Cancellation Policy, which forms part of these Terms.

• Guests are expected to follow all house rules communicated by the host on arrival, treat the property and its furnishings with care, and be considerate of neighbours and other guests.
• Guests are responsible for any damage caused to the property during their stay, beyond normal wear and tear.
• The host may decline entry or end a stay early, without refund, in cases of abusive behaviour, illegal activity, or serious violation of house rules.

This website provides an AI-powered chat assistant to answer general questions about rooms, rates, and the local area, and to help you check whether given dates are booked. The assistant's answers are provided for convenience only and do not themselves constitute a confirmed booking or a binding offer — always confirm final details with the host. Do not use the website, the reservation form, or the chat assistant to submit false information, attempt to overwhelm the system with repeated requests, or attempt to access data that is not intended for you.

To the fullest extent permitted by law, RGN's Homestay is not liable for indirect, incidental, or consequential loss arising from your use of this website or your stay, except where such liability cannot be excluded under applicable Indian law. Nothing in these Terms limits liability for death or personal injury caused by negligence, or for fraud.

Neither party is liable for a failure to perform obligations caused by circumstances beyond reasonable control, including natural disasters, extreme weather, government restrictions, or public health emergencies. In such cases the host will work with affected guests in good faith on rescheduling.

These Terms are governed by the laws of India, and any dispute arising from them is subject to the exclusive jurisdiction of the courts having jurisdiction over Karur, Tamil Nadu.

We may update these Terms from time to time to reflect changes to our services or for legal reasons. The "Last updated" date above shows when these Terms were last revised. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

Questions about these Terms can be sent to rgnshomestay@gmail.com or by phone/WhatsApp at +91 70107 75902.